Persona
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Trust & Safety Analyst

Persona

Remote (United States)RemoteFull-time

About the Company

Persona provides a unified identity platform that lets businesses build fully customizable verification, KYC and fraud-prevention flows. Its customers span fintech, marketplaces, healthcare and Web3.

About the Position

Trust & Safety Analysts review verification decisions, investigate fraud patterns and tune rules so customers catch bad actors without blocking legitimate users.

Responsibilities

  • Review flagged verifications and escalations
  • Investigate emerging fraud patterns
  • Recommend rule and threshold adjustments
  • Document findings for customers and internal teams

Qualifications

  • 2+ years in trust and safety, fraud or risk operations
  • Analytical mindset with SQL familiarity a plus
  • Strong written communication

Benefits

  • Remote-first
  • Equity
  • Wellness stipend

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