RightBound
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Customer Success Manager

RightBound

Remote (Europe)RemoteFull-time

About the Company

RightBound automates outbound prospecting for B2B sales teams. Its platform continuously enriches data, tests channels and personalizes sequences so that sales development teams can focus on conversations rather than list building.

About the Position

The Customer Success Manager guides customers from onboarding through renewal, ensuring campaign performance targets are met and the platform is embedded in daily sales workflows.

Responsibilities

  • Lead onboarding and campaign configuration
  • Review performance metrics and recommend optimizations
  • Drive renewals and identify expansion opportunities
  • Collect product feedback from customers

Qualifications

  • 2+ years in SaaS customer success
  • Understanding of outbound sales processes
  • Fluent English; additional European language a plus

Benefits

  • Fully remote
  • Learning budget
  • Flexible hours

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