Merchant Support Specialist
Utrust • Full-time • Remote • Remote (Europe)
About the Company
Utrust provides a crypto payment gateway that lets online merchants accept digital currencies while settling in the currency of their choice. The platform focuses on buyer protection, instant conversion and simple integration with major e-commerce stacks.
Recruitment Timeline
Position Overview
Merchant Support Specialists are the front line for merchants using the payment gateway, resolving integration, settlement and dispute questions quickly and clearly.
What to Expect
Your first interview stage is a structured written screening conducted through our recruitment workspace.
During the screening, you will communicate with a recruitment specialist who will ask questions about your professional background, experience, availability and suitability for the position.
Candidates selected to continue may subsequently be contacted for a secondary phone or video screening.
Before You Begin
- • Ensure you have enough time to complete the screening.
- • Provide accurate information.
- • Answer interview questions professionally and completely.
- • Remain on the interview page while communicating with the recruitment specialist.
Position: Merchant Support Specialist · Company: Utrust
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